About Western Tidewater Community Service Board
A Community of Hope
Established in 1971, Western Tidewater Community Services Board (WTCSB) is the single point of entry for access to mental health services, developmental disabilities support, and substance abuse services for Franklin and Suffolk and the counties of Isle of Wight and Southampton.
Although this is still the core of our service today, Western Tidewater CSB has also evolved into so much more – it has evolved into a community of hope and caring.
As a public, community mental health agency – and the local authority on Mental Health, developmental disabilities, and Substance Abuse Services – Western Tidewater CSB is held to a higher standard of service by the Virginia Department of Behavioral Health and Developmental Disabilities. We uphold these standards in every aspect of our organization – our clinicians, counselors, staff, and our entire support system.
What sets WTCSB apart from other mental health service providers in the area?
Wrap-Around Care
SDA Program
Local Authority
Community Training
We offer a variety of behavioral/mental health training to the public that provides valuable resources and tools for those affected, directly and indirectly, by mental health and substance abuse challenges.
Innovative Programs
Public & Private Counseling Services
In addition to providing public mental health services, we also offer outpatient services to privately insured individuals seeking counseling and therapy for mental health improvement. (Services provided via Telehealth/Telemed)
OUR VISION
At Western Tidewater CSB, your relief is our priority, and we are always available and accessible to all.
We find purpose in providing a community of HOPE.
OUR MISSION
Our mission is to provide a coordinated system of quality, recovery-oriented care to the citizens we serve. Moving forward together, we are committed to doing our part to unite with the communities we serve in their peaceful efforts to promote equality, foster goodwill, and offer strength and service to all citizens in need of our support.
We continually strive to value staff, support diversity, and promote excellence and personal choice in the provision of consumer care:
• WTCSB strives to respect cultural differences
• WTCSB strives to support multi-cultural awareness and growth by identifying trainings and resources.
• WTCSB strives to build cohesive workplace environments by promoting cultural equality.
• WTCSB strives to partner with community efforts to advocate for racial and cultural parity.